Exclusively distributed in Australia by C.R. Kennedy · Full local warranty · No grey market
THERMALACADEMY
by Pixfra Australia
Owner knowledge base

Support & Troubleshooting

Own your thermal with confidence — growing continuously from real customer questions.

All levels Quick answers Thermal FAQ →

Owning a thermal shouldn't mean guessing. This knowledge base answers the real questions Pixfra owners ask — first-night setup, zeroing, mounting a clip-on, battery and firmware, and fixing a blurry or noisy image — and grows continually as new questions come in. If yours isn't answered here yet, our team can help.

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