Exclusively distributed in Australia by C.R. Kennedy · Full local warranty · No grey market
ORDER TRACKING

Where’s my optic? Let’s find it.

Every order ships with StarTrack Express and a tracking link sent straight to your phone by SMS. Enter your details below, or open the order in your account for the live status.

TRACK BY ORDER NUMBER
Signed in? Open your orders to see live status without typing a thing.
EXAMPLE · ORDER PX-100234

Here’s how a delivery progresses.

✓
Order confirmed Mon 08:14

Payment received and your tax invoice emailed. We’re preparing your optic.

✓
Packed & QC-checked Mon 15:40

Inspected, serial recorded to your account for warranty, and boxed for transit.

3
Shipped with StarTrack Tue 09:02

On its way. Your tracking link has been sent to your mobile by SMS.

4
Out for delivery Pending

You’ll get an SMS on the morning it’s on the van for delivery.

5
Delivered Pending

Signature on delivery for high-value optics. Then get out and zero it.

HOW WE SHIP
FREE

Thermal optics ship free

Every thermal optic ships free Australia-wide with StarTrack Express.

$20

Accessory-only orders

A $20 flat rate applies to orders of accessories with no optic.

SMS

Tracking by text

Your StarTrack tracking link is sent by SMS only — keep an eye on your phone.

1 day

Fast dispatch

In-stock orders generally leave us the next business day.

TRACKING FAQ

Questions, answered straight

Tracking is sent by SMS to the mobile number on your order once it ships — we don’t email tracking. If it hasn’t arrived, check the number on your order or sign in to your account for the live status.
In-stock orders usually dispatch the next business day and arrive within 2–7 business days depending on your location. Remote and regional areas can take a little longer.
High-value optics are sent signature-on-delivery for your protection. If you’re not home, StarTrack will leave a card or attempt redelivery per their process.
If your order hasn’t shipped yet, contact us straight away with your order number and we’ll update it. Once it’s with StarTrack, changes are handled through their tracking link.
Scans can lag, especially over weekends. If there’s no movement for two business days, message us with your order number and we’ll chase StarTrack directly.
NEED A HAND?

Can’t find your tracking SMS?

Check the full shipping details, or message our Australian team with your order number and we’ll chase StarTrack for you.

Shipping details Contact support